WITHDRAWAL/CANCELLATION POLICY AND PROCEDURE
- A student choosing to formally withdraw from the school is to provide a written notice to the Institutional Director of the school. The notice must include the expected last date of attendance and be signed and dated by the student.
- Prior to the last day of Week Five (of 15 total weeks of the semester [33% of the semester]), students may withdraw and receive a complete refund from STONEPILE llc. No refund for the semester will be given by STONEPILE llc for withdrawal after Week Five (of 15 weeks) of that current semester.
- If special circumstances arise, a student may request, in writing, a leave of absence, which should include the date the student anticipates the leave beginning and ending. Should the student not return after the leave of absence, the withdrawal date will be the date the student is scheduled to return to from the leave of absence but fails to do so.
- A student will be determined to be withdrawn from the institution if the student misses 20 consecutive instructional days. Instructional days are all calendar days of the semester, not including holidays. Missed instructional days are during which the student does not log on and post a message, assignment, or discussion post. The 20 days will be measured from the last day of posting a message, assignment, or discussion post.
Refund Policy
A student who provides written notice of withdrawal/cancellation within the first five weeks of the semester is entitled to a refund by STONEPILE llc of all monies paid. Students may request a refund in this written notice of withdrawal or cancellation; however, STONEPILE llc will mail back to the student a refund check– whether or not it is requested.
Prior to the last day of Week Five (of 15 total weeks [33%] of the semester), students may withdraw and receive a complete refund from STONEPILE llc. No refund from STONEPILE llc for the semester will be given for withdrawal after Week Five (of 15 weeks [33%]) of that current semester.
All refunds by STONEPILE llc must be given to the student within 45 days of the determination. Within 45 days of withdrawal/cancellation, STONEPILE llc will mail back to the student’s listed address the due refund, whether requested by the student or not.